Services
Complete Security Integration offers quality installation, after-sales service, and repairs for a wide range of security products.
We ensure that all personnel are well trained in the relevant technologies and that our methodology is continuously updated as our experience grows and our business expands, to ensure that we stay in step with advances in technology.
As a customer-focused company we are always ready to tailor our services to accommodate our clients' requirements.
Repairs and Servicing
CSI has a modern, well-equipped workshop staffed by qualified and experienced security and electronic technicians. These facilities are supported by a fleet of fully-equipped service vehicles to provide clients with a prompt, reliable, and efficient response.
Critical Response
Because we know that response times can be critical, CSI offers a 24-hour/7-day response service to approved clients. This enables clients who offer essential services, or are dependent on security-critical systems, to rest easy in the knowledge that expert technical support is available at all times.
Assessments and Preventative Maintenance
CSI provides assessments for scheduled maintenance to prevent minor faults from becoming major problems, and to ensure that essential equipment is adequately and regularly maintained. This is of critical importance when equipment such as EAS, surveillance tools, security systems and personal duress alarms need to remain active and functioning in case of emergency.
Preventative maintenance agreements are always carried out to the applicable Australian Standards.
Project Management
Complete Security Integration has successfully undertaken many large and diverse projects over the years and, as a result, has built a strong project management team.
The project management methodology applied at CSI tracks time management, cost management and quality control to deliver a solution that meets client expectations on time and within budget.
At CSI we believe that strong communication with our clients is a key ingredient to the success of our projects. A well-informed client will feel at ease with the process, knowing that they can make timely decisions and that there will be no surprises. For some clients this is achieved by regular meetings throughout the life of the project, while others prefer email updates. Our communication strategies are always tailored to the particular needs of each client.
